How It Works
Simple, secure, and private - the easiest way to buy and sell preloved fashion
Built for Trust & Privacy
Verified Sellers
Every seller verifies their Emirates ID. Shop knowing you're buying from real, accountable people
Complete Privacy
Buyer and seller information is never shared. No phone numbers exchanged. Your data stays private - always
No Chats. No Meetups
We handle everything - no direct contact, no awkward negotiations. Just seamless, secure transactions
Authenticated Items
Eligible items carry a 100% lifetime authenticity guarantee. Items authenticated prior to delivery. Immediate full refund if the authentication fails
List it. Submit authentication photos. We collect from your door. Get paid within 24 hours of delivery
List Your Item
- Upload clear photos and describe honestly
- Set your price - edit anytime until it sells
Accept the Sale
- You have 24 hours to accept when someone buys
- Going away? Turn on Vacation Mode
Item Authentication
- Authentication turnaround time of 6 hours or less
- We will request specific photos of your item - no physical inspection or drop-off required
- Photos are reviewed by the world's leading luxury authentication platform
- If the authentication fails, the sale is cancelled
Prepare & Pack
- Take detailed photos and videos of your item before shipping for your own safety to avoid unfair returns
- Package securely
Schedule Pickup
- Request a courier within 2 days of the item passing authentication
- Courier arrives within 30–60 minutes
Payment Release
- Your payment is released once the buyer confirms receipt, or automatically within 24 hours if they don't respond
- The funds are credited to your wallet on RELOF Private
- Transfer the money to your bank account at any time
Seller Timelines
Accept order
or auto-cancelled
If authentication required
Submit authentication photos
Authentication takes up to 6 hours
Prepare & pack
after accepting
Courier arrives
after scheduling
Payment released
When buyer confirms receipt
Immediately
If no response from buyer
Auto-released after 24 hours
Then
Funds credited to your RELOF wallet
Transfer to your bank account at any time
Our Promise
Zero tolerance for counterfeits - violators are reported to UAE authorities. We monitor for "wardrobing" fraud and protect both buyers and sellers from harassment. Every dispute is reviewed fairly
Your Earnings. Your Choice.
Because generosity never goes out of style
Earn
Transfer securely to your UAE account
Donate to Charity
Support verified causes across the Emirates
Protecting Our UAE
Every resale gives fashion a second life - and our planet a second chance
Gallons of water saved annually
Lower carbon footprint than new clothing
Items rescued from landfill every month
To be directed to UAE-based causes by 2027